Full Statement:
'We are aware of this report. These were isolated incidents and not reflective of KinderCare’s values and the high standards we set for ourselves. In the event that incidents do happen in our centers, we have a strict protocol to promptly notify families and licensing agencies. We also work quickly to resolve issues directly with families by taking accountability and addressing what went wrong. To that end, in each of these referenced incidents, we conducted an investigation and have taken all actions necessary to ensure the safety of the children in our care, including the termination of teachers who were at fault.
Nothing is more important than the health and safety of children in our care. We believe when a parent drops their child off at our programs, they’re not simply leaving their little one at a daycare: they’re ensuring their child is in a safe, nurturing education program that will support their social, emotional and academic development and give their child confidence for life.
We’re proud of our legacy as the nation’s leading provider and work hard every day to provide the best possible care for children. Every day at more than 2,500 locations nationwide, our more than 43,000 passionate employees create safe and nurturing environments for more than 200,000 children.
We’re proud to be fully licensed and seek voluntary accreditation at all of our programs, demonstrating our commitment to establishing best practices not only for ourselves, but also for the broader child care sector.'