ServiceNow (NYSE:NOW), the AI platform for business transformation, and Aptiv PLC (NYSE:APTV), a leading global technology company focused on making the world safer, greener, and more connected with advanced software-defined solutions, today announced a strategic partnership focused on driving intelligent automation and operational resilience across telco, automative, enterprise, and industrial sectors. Combining the strength of the ServiceNow Platform with Aptiv's virtualization platform enabled by Wind River cloud and Linux solutions — the partnership will drive greater automation and efficiency for telco and enterprise customers, with a shared vision to transform how connectivity powers the future of mobility and industrial sectors. Aptiv has also selected ServiceNow to help scale enterprise intelligence and unlock value across its organization.
Businesses face mounting pressures navigating a dynamic global landscape, while ensuring operational efficiency and continuous improvements in customer service. The collaboration between ServiceNow and Aptiv will deliver a powerful, scalable solution that connects real-time data from complex, asset-heavy systems with digital enterprise processes, enabling smarter decisions, faster response times, and operational agility for customers across industries.
"The AI world doesn't respect organizational boundaries. It takes innovative partnerships to deliver on the potential of intelligent systems. ServiceNow and Aptiv are creating new possibilities for how industries operate, transform, and grow through next generation platforms," said ServiceNow Chairman and CEO Bill McDermott. "Together we will deliver precision, speed, and resilience in every workflow, in every sector, around the world."
"Our edge-to-cloud solutions are purpose-built for the world's most demanding environments—where safety, security, and performance are mission-critical," said Kevin Clark, Chair and Chief Executive Officer, Aptiv. "With ServiceNow, we're applying the same real-time, systems-level intelligence that powers next-generation mobility and infrastructure to the enterprise, transforming manual processes into integrated workflows that will drive operational resilience, efficiency, and performance for our customers across industries."